Ground-Based Medical Advisory Service (MedLink)
MedLink is the aviation industry's first centralized ground-based medical advisory service for in-flight emergencies. Available 24/7, it connects crew directly ...
Learn MoreCelebrating a legacy of innovation and industry firsts, from developing bespoke medical kits to founding the first global response center for aviation. We're committed to pioneering solutions and delivering excellence for every journey.
24/7/365
When it comes to medical advice, the value of a second opinion cannot be understated. With a MedAire360 membership, you gain access to doctors and nurses who specialise in delivering remote support during both emergency and routine medical situations..
No query is too big or too small and our teams handle on average 300+ calls every day.
As medical incidents can present with a security element, MedAire members also have access to our security team, providing a comprehensive approach to safety and wellbeing onboard.
MedAire's two dedicated Assistance Centres deliver support to yachts around the world. We manage a range of medical queries including:
We invite you to see the difference for yourself and meet our experts behind-the-scenes in London & Phoenix!
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When a case cannot be resolved onboard, MedAire provide a range of solutions to support the safety of your crew and guests, including:
Medical referrals to our shoreside network of 85,000+ credentialed providers
MedAire360 clients also access real-time medical, maritime and security information, compiled in-house analysts and Risk Intelligence (MedAire's specialist partners in maritime security). This includes:

MedAire are certified by leading governing bodies from ISO to BSI and MCA. Quality is integral to all of our systems and processes and when you are choosing a provider, it's important to evaluate what standards they uphold, as this will ensure that you receive reliable service.
Quality: ISO certified across our platform and processes
in-house infrastructure: Non reliant on external call centre or insurer capabilities
Privacy: HIPPA compliant call and case telephone and recording
Expertise: Multidisciplinary medical, security and logistics teams, with local knowledge
Quality: ISO certified across our medical platform and processes
Business continuity: Global 24/7 infrastructure, with operational back-up across 27 Assistance Centres
MedAire delivers a 360° approach to ensure the health, safety and wellbeing of those onboard. Discover our client stories below.