MEDAIRE360 | INTEGRATED SOLUTIONS FOR AVIATION RESILIENCE

With an increase in both the incidence and intensity of health, safety, and security hazards that face both operators and travelers, risk mitigation has become an essential business imperative. With that in mind, we developed MedAire360 — the next-generation integrated aviation risk management solution based on evolving industry needs, client insights, 40+ years of real-world experience, medical best practices, and advances in technology. MedAire360 provides proactive, integrated risk mitigation for whatever may happen, wherever you travel.

• 24/7 ACCESS TO MEDICAL & AVIATION SECURITY SPECIALISTS for actionable advice and assistance when planning missions.
• FIT-TO-FLY ASSISTANCE Advice on whether a crewmember or passenger is well enough to travel safely.
• AVIATION SECURITY INTELLIGENCE Map-based MedAire portal shows a real-time overview of the health and safety risks of your planned route. Country, city, and airport incidents and alerts are combined with detailed airspace risks by altitude. In addition, the portal allows you to upload your flight routes to give a 360-degree health and security risk profile of your mission.
  DIGITAL LEARNING PORTFOLIO Unlimited access to a growing library of online medical & travel safety courses, including topics like First-Aid Refreshers, Women’s Safety, Security in Latin America & Pandemics.
• AVIATION APP puts the online portal information in the palm of your hand, includes medical and security overviews for your destinations, access to ATSB and Airspace Assessment Libraries, and alerts via push notification.
• MANAGEMENT OF IN-FLIGHT ILLNESS & INJURY Aviation-specific first responder training available on-site / on your aircraft, at select Flight Safety International locations, and now virtually via Zoom classroom.
• MEDICAL ESCORT ARRANGEMENT Coordination of a nurse or doctor to travel with unwell passengers if needed.

• 24/7/365 MEDLINK IN-FLIGHT ASSISTANCE Access to practising emergency room doctors for in-flight medical care.
• IN-FLIGHT PATIENT ASSESSMENT  Scenario-based tool within the app helps expedite patient care, assists with patient assessment, streamlines communication, and includes the capability to transmit vital sign data to MedLink. Scenarios include one for Infectious Diseases that will notify you if health authorities need to be contacted to help address COVID-19. The Medical Kit feature lets MedLink doctors know exactly what items you have onboard your aircraft.
• LOGISTICS & DIVERSION MANAGEMENT When medically necessary, we can provide recommendations for the most appropriate location and coordination of local EMS.
• LIFESAVING DIAGNOSTIC EQUIPMENT Provides MedLink real-time data about in-flight medical emergencies, including life-saving 12-Lead ECG readings. In conjunction with the Aviation App’s In-Flight Assessment Tool, the first responder gathers a patient’s vitals using Bluetooth-enabled medical-grade devices in the kit. Once they have completed the assessment, the App will send the information to MedLink using the onboard Wi-Fi.
• AVIATION MEDICAL KITS Kits exceed regulations and are designed to triage and begin treatment of common ailments and injuries. New integration with the Aviation App allows you to receive refurbishment reminders and prompts in the In-flight Patient Assessment.

• 24/7 WORLDWIDE MEDICAL ASSISTANCE Medical advice, triage, and arrangements for crew, passengers, and guests. Providers include house-call doctors, video TeleConsultation, and appointments at hospitals and clinics. MedAire will provide continual case monitoring until the patient is home or no further care is needed.
• MENTAL HEALTH & EMOTIONAL SUPPORT ASSISTANCE Access to immediate mental health assistance while away from home for crewmembers or travelers in response to a crisis or traumatic event.
• VIDEO TELECONSULTATIONS WITH PRESCRIPTION DELIVERY Qualifying medical conditions can now be treated via our in-app video teleconsultation in over 30 countries. Includes two-hour prescription delivery where available.
• 24/7 WORLDWIDE SECURITY ASSISTANCE Access to security specialists for advice and intelligence. Assistance with arranging Aircraft Guards, Secure Transportation, and Executive Protection, if needed.
• PERSONAL SECURITY SAFE A unique preventative security service connecting Personal Security Agents with members in situations where they feel uncomfortable or unsafe but that are not yet emergencies. Preventative on-demand monitoring, guidance, and assistance when it’s too early to dial emergency services.
• GUARANTEED PAYMENT FOR SERVICES In local currency to ensure you receive the care required without delay.
• TRAVEL ASSISTANCE Help with lost or stolen travel documents and translation services.
• CRISIS & EVACUATION SUPPORT Real-time advice and assistance during crisis situations, including natural disasters.