MedAire's comprehensive approach to crew support integrates these essential features to provide a holistic safety net for airline employees worldwide. Choose MedAire to ensure that your crew is supported every step of the way, wherever their duties may take them.
- Unlimited Access to Experts: MedAire ensures that airline crew members have immediate and constant access to a network of highly trained critical care nurses and security professionals. Operating 24/7, our team is ready to provide expert guidance and assistance for any health concern or safety issue, regardless of time zone. This continuous availability means that crew members can rely on timely and informed support, reducing the stress and uncertainty of medical or security situations they may face during their travels.
- Care Coordination: Our programme is designed to promptly coordinate essential care arrangements, ensuring crew members receive medical attention quickly and efficiently. Whether this involves organising a house doctor visit or scheduling an appointment at a medical or dental facility, MedAire manages these logistics seamlessly. Additionally, we arrange secure transport as needed, ensuring that the crew can focus on recovery without worrying about the nuances of navigating local healthcare systems or security environments.
- Financial Peace of Mind: MedAire alleviates the financial burden on crew members by managing billing directly with network providers. This policy means no out-of-pocket expenses for the crew when accessing care through MedAire's partnered services. Crew members can seek medical or security assistance without the added stress of personal financial implications, knowing that MedAire has comprehensively covered their needs.
- Detailed Case Management: We provide exhaustive case oversight, ensuring crew members are assessed and monitored for their fitness to operate, duty, or travel. If necessary, we coordinate the transfer to another medical facility to ensure the highest level of care. MedAire also handles the logistics of repatriation, ensuring crew members can return home safely and efficiently when needed. This thorough approach ensures that each case is treated with the utmost care and professionalism, supporting the crew's health and operational readiness.
- Security Service Coordination: Recognising the potential risks of international travel, MedAire arranges secure transportation to and from airports, hotels, and other necessary locations. In emergencies, we are equipped to coordinate emergency evacuations, prioritising the safety and security of each crew member. This thorough service ensures that the general well-being and security of the crew are maintained at all times, providing peace of mind and allowing them to focus on their duties with assurance.
