OUR COMPANY
Careers at MedAire
Bring your expertise to aviation and maritime operations worldwide.
MedAire brings medical, security, training, client service, and operational expertise together for commercial aviation crews and operations, private aviation clients, and yacht owners, guests, and crews. Explore the work, meet our people, review current roles, and create a profile to stay connected as new opportunities become available.
Why MedAire
Expert care starts with people who can think clearly when the situation is anything but ordinary.
Imagine hearing, “Is there a doctor on board?” during a flight, or receiving a request for help from a yacht far from familiar care. Those moments show why specialized medical, security, and operational support matters.
MedAire teams work across disciplines to support commercial aviation crews and operations, private aviation clients, and yacht owners, guests, and crews. The work brings together clinical knowledge, security insight, training, coordination, technology, and long-term client relationships.
As part of International SOS, MedAire offers a workplace shaped by global collaboration and by the values named on the current Careers page: passion, expertise, respect, and care.
Purpose in practice
Apply your expertise to real questions, preparations, and decisions for aviation and maritime clients, crews, and operations.
Many disciplines, one response
Medical, security, operations, training, technology, and client teams contribute different perspectives to the same mission.
Room to build a path
Current employee stories show people moving from operations into account management and growing across aviation-focused roles.
Career paths
Your expertise can enter the mission from more than one direction.
Open roles vary over time. These paths help candidates understand the kinds of work that support MedAire clients and operations.
Medical and nursing
Use clinical judgment and communication skills in remote support, case coordination, medical operations, and related roles.
Response coordination
Help organize medical, security, and travel assistance requests with care, precision, and clear case management.
Training and readiness
Help aviation and yachting teams build practical knowledge and prepare to respond when normal resources are not close at hand.
Security and intelligence
Contribute research, analysis, communication, and operational support that helps clients understand changing conditions.
Client and account management
Build trusted relationships, understand client operations, and connect organizations with the right MedAire expertise.
Business and enabling functions
Support the people, systems, technology, and processes that make specialized assistance and service delivery possible.
Meet our people
A career built through care, precision, and global thinking.
International Operations SpecialistVivien “Viv” Wei
“I am passionate about solving real-world problems and helping people in critical moments.”
Vivien “Viv” Wei is a Senior International Operations Specialist with more than 12 years of experience at MedAire. Her role involves supporting client requests for medical, security, and travel assistance, with each case handled carefully and in alignment with company policies.
Viv holds a bachelor’s degree in international business and is fluent in Mandarin Chinese and English. She credits that combination with strengthening her communication skills and cross-cultural adaptability.
Originally from Beijing, Viv moved to the United States and became a naturalized citizen. Her multicultural background informs her commitment to diversity, collaboration, and global thinking. Visits to International SOS offices in Beijing and Johannesburg have also deepened her appreciation for the wider organization’s mission.
Outside work, she enjoys hiking, Zumba, K-pop, fashion, karaoke, cooking, dancing, stand-up comedy, and traveling to new destinations.
Inside the Global Response Center
Where expertise becomes coordinated support.
MedAire’s Global Response Center brings together professionals who receive and coordinate medical, security, and travel assistance requests. The work can involve situations where familiar treatment or resources are not readily accessible, including onboard aircraft and yachts.
For candidates, the center offers a window into how clinical knowledge, operational judgment, communication, and teamwork come together in practice.
More ways to explore
Follow the path that fits your search.
Stay connected
The right role may not be open today. Let the next one find you.
MedAire hires regularly. Create an active talent profile, choose whether to receive job updates, and return as new opportunities are posted.
Create your talent profile
Check current openings
Applications and resumes belong in the careers system, not the general Contact Us form.