SUSTAINABILITY AT MEDAIRE

At MedAire, sustainability means reducing the impact of its own operations while supporting responsible practices in aviation. The 2026 International SOS Group report identifies MedAire's NBAA accreditation as one decarbonization lever focused on sustainability culture and emissions associated with personnel air travel. MedAire's work also contributes to wider Group commitments covering people, communities, and responsible business.

Yes. The current directory of accredited companies lists MedAire, Inc. in Phoenix, Arizona, for Operations accreditation through December 31, 2026. In 2023, NBAA also described MedAire as the first non-operator to receive accreditation through the program.

MedAire received an EcoVadis Bronze Medal in September 2025, following its 2024 Bronze Medal. Under EcoVadis medal criteria, Bronze recognizes eligible assessed entities in the top 35% of companies assessed by EcoVadis during the preceding 12 months across all industries. Eligibility also requires a minimum score in Environment, Labor and Human Rights, Ethics, and Sustainable Procurement. The scorecard is valid through September 15, 2026, and MedAire's next assessment begins in October 2026.

In an October 2023 NBAA interview, MedAire reported reducing its carbon footprint by more than 46% over the preceding three years. It is a historical progress statement about MedAire, not an FY24/25 International SOS Group result or a continuing annual reduction rate.

No. They are International SOS Group-wide figures for July 1, 2024 through June 30, 2025. The report records Scope 1 emissions of 383.68 metric tons of CO₂, Scope 2 emissions of 5,830.08 metric tons of CO₂, Scope 3 category 6 business-travel emissions of 10,106.78 metric tons of CO₂, and electricity consumption of 11,972.81 MWh.

The report says the Group's greenhouse gas inventory aligns with the GHG Protocol Corporate Standard and uses an operational-control approach. The reporting boundary includes operational sites where International SOS has decision-making power over operating policies. The Group also categorizes environmental data by record quality and source reliability.

The report's GRI index identifies Scope 1 as direct greenhouse gas emissions, Scope 2 as energy-indirect emissions, and Scope 3 as other indirect emissions. The Scope 3 figure reported on this page is specifically category 6, business travel. These labels describe International SOS Group reporting, not separate MedAire-only totals.

International SOS describes four Healthy Planet focus areas: energy and greenhouse gas emissions, biodiversity conservation, waste and resource management, and water management. The report discusses responsible material use, reuse and recycling, compliant medical-waste disposal, biodiversity considerations, and opportunities to reduce water use.

The Sustainability Board, established in 2011, provides the Group's highest level of oversight for sustainability strategy, performance, risks, and opportunities. A cross-functional Sustainability Committee meets twice a year to set priorities, monitor progress, and coordinate action. The Group Sustainability Manager leads day-to-day execution with support from operational functions including Finance, Real Estate, and Travel Management.

The report's Healthy People and Healthy Principles sections cover employee health, safety and wellbeing; learning and development; human rights and responsible supply chains; community engagement; business ethics and anti-corruption; cybersecurity; and data privacy. International SOS presents these topics as part of the same Group-wide sustainability strategy, alongside Healthy Planet.

The 2026 International SOS Sustainability Progress Report provides the complete Group-wide reporting context, including methodology, governance, environmental performance, people, principles, targets, and a GRI index. You can also explore International SOS sustainability and earlier progress reports.