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Celebrating a legacy of innovation and industry firsts, from developing bespoke medical kits to founding the first global response center for aviation. We're committed to pioneering solutions and delivering excellence for every journey.

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Commercial Aviation
BUSINESS AVIATION
SUPERYACHTS

WHAT IS MEDAIRE'S GLOBAL FOOTPRINT?

OurEmployees

[[fnf:Employee_Total]] EMPLOYEES

[[fnf:people_medical_count]]+ medical professionals

[[fnf:people_security_count]]+ security professionals

[[fnf:ac_count]] ASSISTANCE CENTERS
Medaire_Aviation_Icon
[[fnf:inflight_app_users_count]]+ CREWMEMBERS USING OUR APP
Over [[fnf:vetted_providers]] network providers operating in over [[fnf:spin_cities_count]] cities worldwide
[[fnf:regional_security_centres_count]] REGIONAL SECURITY CENTERS
AC Comp_V5

[[fnf:office_locations]] offices worldwide & [[fnf:clinics]] clinics in [[fnf:countries_count]] countries

WHAT INDUSTRIES DO MEDAIRE SERVICES SUPPORT?

MedAire provides specialized medical and security assistance across four primary industries: Commercial Aviation, Business Aviation, Luxury Yachts, and Commercial Maritime. Each sector receives tailored services designed to address the unique operational challenges and medical risks faced by crews, passengers, and vessels in these environments.

airliner
COMMERCIAL AIRLINES


[[fnf:clients_airlines_count]]+
AIRLINES

[[fnf:clients_top_airlines_per]] of the world’s top commercial airlines

PrivateJet
BUSINESS AVIATION


[[fnf:clients_bga_aircraft_total]]+
AIRCRAFT

[[fnf:clients_bga_fortune_per]]% of Fortune’s top 100 companies’ corporate aircraft

LuxuryYacht
LUXURY YACHTS


[[fnf:clients_superyachts_count]]+
YACHTS

[[fnf:clients_superyachts_per]] of the world’s superyachts

CommercialMaritime
COMMERCIAL MARITIME


[[fnf:clients_commercial_vessel_count]]+
VESSELS

[[fnf:clients_piclubs_count]] P&I club partnerships

LOCAL KNOWLEDGE, GLOBAL SCALE

HOW DID THE AVIATION & MARITIME INDUSTRIES UTILIZE THESE SERVICES IN [[fnf:fnf_year]]?

 

[[fnf:total_calls]] Medical Assistance Calls
[[fnf:total_cases]] Medical Cases
[[fnf:avsec_total_cases]] AVIATION SECURITY CASES
[[fnf:portal_self_service_cases]] Security Reports Delivered

WHAT ARE THE TOP REASONS MEDAIRE MEMBERS ARE CALLING IN [[fnf:fnf_year]]?

MedAire's comprehensive support extends across the entire spectrum of travel health and security needs. In [[fnf:fnf_year]] alone, our teams managed [[fnf:total_calls]] assistance calls resulting in [[fnf:total_cases]] medical cases requiring intervention. This volume, representing over [[fnf:calls_per_day]] calls daily, demonstrates the critical role of expert medical support in maintaining operational continuity.

What Were the Most Common In-Flight Medical Events in [[fnf:fnf_year]]?

MedAire's In-Flight Medical Cases By the Numbers

MedAire's MedLink managed [[fnf:inflight_calls_total]] calls in [[fnf:fnf_year]] — over [[fnf:inflight_cases_per_day]] every day — resulting in [[fnf:inflight_cases_total]] medical cases requiring direct physician intervention providing critical support when minutes matter. Understanding these in-flight medical patterns directly impacts your operational efficiency and passenger safety. When medical events occur mid-flight, unplanned diversions can cost $15,000-$200,000 per incident, disrupting schedules across your network. MedAire's real-time physician guidance helps flight crews determine whether situations can be managed in-flight or require immediate landing, protecting both passenger health and your bottom line.

[[fnf:airline_cases_top_1_per]]
[[fnf:airline_cases_top_1_per]]
[[fnf:airline_cases_top_1]]
[[fnf:airline_cases_top_2_per]]
[[fnf:airline_cases_top_2_per]]
[[fnf:airline_cases_top_2]]
[[fnf:airline_cases_top_3_per]]
[[fnf:airline_cases_top_3_per]]
[[fnf:airline_cases_top_3]]
[[fnf:airline_cases_top_4_per]]
[[fnf:airline_cases_top_4_per]]
[[fnf:airline_cases_top_4]]
[[fnf:airline_cases_top_5_per]]
[[fnf:airline_cases_top_5_per]]
[[fnf:airline_cases_top_5]]

[[fnf:inflight_diversion_rate]]

Diversion Rate

 

Expert guidance from MedLink keeps diversions to an industry-leading minimum.

MEDLINK'S IN-FLIGHT APP BY THE NUMBERS

[[fnf:inflight_app_cases_month]]+
IN-FLIGHT CASES PER DAY
[[fnf:inflight_app_airlines]]+
AIRLINES USING THE APP
[[fnf:inflight_app_mins_month]]+
TALK TIME MINUTES PER MONTH
flight attendant looking at MedAire app on mobile phone

What were the most common illnesses for MedAire Members while traveling in [[fnf:fnf_year]]?

MedAire's Crew Support Cases By the Numbers

MedAire's comprehensive crew support ensures your team receives expert care when these common issues arise. Our services keep your operations running smoothly despite the health challenges travelers inevitably face. Understanding these common medical issues directly impacts your crew operations and bottom line. When crew members experience health problems, flight schedules face disruption due to unplanned crew unavailability, replacement crew costs increase operational expenses, recovery time without proper care extends downtime, and productivity suffers, affecting service quality and safety.

 

[[fnf:crew_support_category_1]] [[fnf:crew_support_category_1_description]]

[[fnf:crew_support_category_2]] [[fnf:crew_support_category_2_description]]

[[fnf:crew_support_category_3]] [[fnf:crew_support_category_3_description]]

[[fnf:crew_support_category_4]] [[fnf:crew_support_category_4_description]]

[[fnf:crew_support_category_5]] [[fnf:crew_support_category_5_description]]

HOW DO MEMBERS USE MEDAIRE'S DIGITAL TOOLS TO ENSURE OPERATIONAL RESILIENCE?

MedAire's digital tools have become essential components of our clients' risk management strategies. In [[fnf:fnf_year]], our mobile application supported critical decision-making through [[fnf:bga_app_self_serve]] total sessions across [[fnf:bga_app_organizations]] client organizations, demonstrating how digital access to expert information drives operational continuity.

[[fnf:bga_app_organizations]]
CLIENT ORGANIZATIONS
[[fnf:inflight_app_users_count]]+
MEMBER USERS
[[fnf:active_app_sessions]]
ACTIVE APP SESSIONS
[[fnf:portal_self_service_cases]]
OPERATIONAL INTELLIGENCE ACTIVITY IN THE PORTAL
[[fnf:bga_app_self_serve]]
OPERATIONAL INTELLIGENCE ACTIVITY IN THE PORTAL
[[fnf:portal_report_downloads]]
MEDICAL & SECURITY REPORTS DOWNLOADED
[[fnf:app_destinations_saved]]
DESTINATIONS SAVED
[[fnf:portal_airports_viewed]]
AIRPORTS VIEWED
[[fnf:all_alerts_issued]]
MEDICAL & SECURITY ALERTS ISSUED

DATA COLLECTION METHODOLOGY

Statistics on this page are derived from MedAire's proprietary case management systems. Medical case categorization follows ISO standards for classification and reporting. Geographic distribution is based on location at time of case initiation. Client statistics represent active service contracts as of December 31, [[fnf:fnf_year]].

Source: MedAire Global Case Management System, January-December [[fnf:fnf_year]].