Skip to content
Close
SEARCH
Client Portal
Client Portal
OUR COMPANY
OUR PEOPLE
JOIN OUR TEAM
Careers at MedAire
OUR INSIGHTS
OUR HISTORY

Celebrating a legacy of innovation and industry firsts, from developing bespoke medical kits to founding the first global response center for aviation. We're committed to pioneering solutions and delivering excellence for every journey.

Explore Our Milestones
Commercial Aviation
BUSINESS AVIATION
SUPERYACHTS

FACTS & FIGURES · CALENDAR YEAR [[fnf:fnf_year]]

FACTS & FIGURES [[fnf:fnf_year]].

A calendar-year view of MedAire client activity.

Explore the evidence See where support travels

Chapter 01 · Opening context

A year of MedAire in context.

MedAire activity and International SOS Group reach are presented together, with each scope labeled separately.

Medical cases
[[fnf:total_cases]]
Assistance calls
[[fnf:total_calls]]
In-flight app users
[[fnf:inflight_app_users_count]]+
International SOS Assistance Centre operations floor
[[fnf:countries_count]]Countries[[fnf:ac_count]]Assistance Centres[[fnf:regional_security_centres_count]]Security Centres International SOS Group network context

Chapter 02 · Annual evidence

One year. Distinct measures. No false total.

Calls, cases, people, client organizations and activity events remain separate source-defined measures. The page shows scale without blending unlike things.

Medical assistance calls
[[fnf:total_calls]]
Medical cases
[[fnf:total_cases]]
Aviation security cases
[[fnf:avsec_total_cases]]
Portal self-service activity
[[fnf:portal_self_service_cases]]

Case mix

How were MedAire cases grouped in [[fnf:fnf_year]]?

MedAire reported [[fnf:total_cases]] cases across source-defined service categories. The chart shows the reported share for the four largest groups; percentages are descriptive annual measures and may not total 100% after rounding.

Crew support

Which crew-support groups appeared most often?

The five source-defined annual categories describe reported crew-support case mix. They are not medical advice and are not used here to estimate operational cost or disruption.

Chapter 03 · Where support travels

Four operating worlds. One visual field.

The annual source reports MedAire client reach across commercial aviation, business aviation, luxury yachting and commercial maritime. The images carry the chapter; the figures stay close to the industries they describe.

Commercial airliner in flight
Commercial airlines[[fnf:clients_airlines_count]]+ airlines · [[fnf:clients_top_airlines_per]] of the world's top commercial airlines
Business aircraft on an airport apron
Business aviation[[fnf:clients_bga_aircraft_total]]+ aircraft · [[fnf:clients_bga_fortune_per]] of Fortune's top 100 companies' corporate aircraft
Luxury yacht at sea
Luxury yachts[[fnf:clients_superyachts_count]]+ yachts · [[fnf:clients_superyachts_per]] of the world's superyachts
Commercial maritime vessel underway
Commercial maritime[[fnf:clients_commercial_vessel_count]]+ vessels · [[fnf:clients_piclubs_count]] P&I club partnerships

Digital activity · Separate annual measures

How did members use MedAire's digital tools?

Users, client organizations and activity events remain separate. Their relationship is shown without combining them into one engagement score.

Client organizations
[[fnf:bga_app_organizations]]
Portal self-service cases
[[fnf:portal_self_service_cases]]
Report downloads
[[fnf:portal_report_downloads]]
Destinations saved
[[fnf:app_destinations_saved]]
Airports viewed
[[fnf:portal_airports_viewed]]
Medical & security alerts
[[fnf:all_alerts_issued]]
Flight attendant using the MedAire in-flight app