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Commercial Aviation
Solutions For:
BUSINESS AVIATION
SOLUTIONS FOR:
YACHTS
SOLUTIONS FOR:

For over 4o years, MedAire has been the preferred partner providing tailored assistance, expert education, and innovative equipment for Business & General Aviation, Commercial Aviation, and Yachts.

With 24/7 support and industry-leading solutions, we help ensure safety, health, and security worldwide.

ABOUT OUR COMPANY
ABOUT OUR PEOPLE
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Careers at MedAire
OUR INSIGHTS

MEDAIRE TURNS 40!

Celebrating a legacy of innovation and industry firsts from developing bespoke medical kits to founding the first global response centre for aviation. Our commitment to pioneering solutions continues as we look ahead, ensuring excellence for every journey.

Explore Our Milestones
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MedAire Facts & Figures

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WHAT IS MEDAIRE'S GLOBAL FOOTPRINT?

OurEmployees
13,000 EMPLOYEES
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The clean, structured code and next level design kept me awake all night.
– Mona Lisa
28 ASSISTANCE CENTERS
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Over 89,000 network providers operating in over 10,0000 cities worldwide
14 REGIONAL SECURITY CENTERS
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Global Leadership in Aviation and Maritime Medical & Security Services

LOCAL KNOWLEDGE, GLOBAL SCALE

 

258,585 Medical Assistance Calls in 2024
6,800+ Business Aviation Aircraft Supported
180+ Airlines Served
4,400 Medical Professionals Globally

WHAT IS MEDAIRE'S GLOBAL REACH IN 2024?

MedAire supports aviation and maritime clients from 1,200+ locations in 90 countries with 24/7 medical and security assistance. Our network includes 4,400 medical professionals, 1,000 security specialists, 28 assistance centers, and partnerships with 89,000 service providers in 10,000 cities worldwide.

What do Members Need Assistance with Most While Traveling?

Crew Support Cases by the Numbers

What do Members Need Assistance with Most While Traveling?

Crew Support Cases by the Numbers

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Why Do Members Call MedAire for Assistance?

Cases by Call Category

BY THE NUMBERS: FOUR DECADES OF AVIATION EXCELLENCE

Four decades of pioneering aviation and maritime safety have created a track record that speaks for itself. Explore each section below to see the full scope of our capabilities.

EMPLOYEES

13,000

LANGUAGES

110

SERVICE PROVIDERS

89,000

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CITIES WHERE OUR PROVIDERS ARE LOCATED

10,000

MEDICAL PROFESSIONALS

4,400

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SECURITY SPECIALISTS

1,000

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ASSISTANCE CENTERS

28

REGIONAL SECURITY CENTERS

14

BUSINESS AVIATION

6,800+

Aircraft Supported

75% of Fortune's top 100 companies' corporate aircraft

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AIRLINES

180+

Airlines Served

67% of the world's top commercial airlines

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LUXURY YACHTS

1,100+

Yachts Protected

50% of the world's superyachts

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COMMERCIAL MARITIME

3,000+

Vessels Covered

12 P&I club partnerships

MEDICAL ASSISTANCE CALLS

258,585

(700+ per day)

MEDICAL CASES

153,304

(420+ per day)

SECURITY CASES

2,255

SECURITY DELIVERABLES

5,370

AVIATION CASE TYPES IN 2024

45%

Passenger Fit-to-Fly

39%

In-flight Medical

9%

Crew Support

1%

Security

40+ YEARS OF ASSISTANCE

750,000

In-flight Medical Cases

IN-FLIGHT CALLS IN 2024

133,886

(365+ per day)

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IN-FLIGHT CASES IN 2024

59,131

(160+ per day)

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COMMON IN-FLIGHT MEDICAL CONDITIONS

37%

Neurological

23%

Gastrointestinal

7%

Respiratory

6%

Cardiovascular

5%

Injury/External

SECURITY DELIVERABLE TYPES IN 2024

2,397

Aviation Security Briefs

1,473

Airspace Assessments

567

AVSEC Enquiries

105

Go/No Go Decisions

828

Other

TOP SECURITY CONSULTATION LOCATIONS

  • LLBG - Tel Aviv, Israel
  • ORER - Erbil, Iraq
  • VYYY - Yangon, Myanmar
  • HKJK - Nairobi, Kenya
  • DNMM - Lagos, Nigeria

PORTAL USAGE IN 2024

30,364

Self-Service Cases

2,527

Report Downloads

2,600

Airports Viewed

MOBILE APP USAGE IN 2024

16,305

Security Info Views

7,072

Medical Info Views

81,639

Total App Sessions

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AIRLINE APP INTEGRATION

250,000

Total Users

25

Airlines Using App

50+

In-Flight Cases Daily

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