WHAT IS MEDAIRE'S GLOBAL FOOTPRINT?

[[fnf:Employee_Total]] EMPLOYEES

[[fnf:people_medical_count]]+ medical professionals

[[fnf:people_security_count]]+ security professionals

[[fnf:ac_count]] ASSISTANCE CENTERS

[[fnf:inflight_app_users_count]]+ CREWMEMBERS USING OUR APP

Over [[fnf:vetted_providers]] network providers operating in over [[fnf:spin_cities_count]] cities worldwide

[[fnf:regional_security_centres_count]] REGIONAL SECURITY CENTERS

[[fnf:office_locations]] offices worldwide & [[fnf:clinics]] clinics in [[fnf:countries_count]] countries

WHAT INDUSTRIES DO MEDAIRE SERVICES SUPPORT?

MedAire provides specialized medical and security assistance across four primary industries: Commercial Aviation, Business Aviation, Luxury Yachts, and Commercial Maritime. Each sector receives tailored services designed to address the unique operational challenges and medical risks faced by crews, passengers, and vessels in these environments.

COMMERCIAL AIRLINES

[[fnf:clients_airlines_count]]+
AIRLINES

[[fnf:clients_top_airlines_per]] of the world’s top commercial airlines

BUSINESS AVIATION

[[fnf:clients_bga_aircraft_total]]+
AIRCRAFT

[[fnf:clients_bga_fortune_per]]% of Fortune’s top 100 companies’ corporate aircraft

LUXURY YACHTS

[[fnf:clients_superyachts_count]]+
YACHTS

[[fnf:clients_superyachts_per]] of the world’s superyachts

COMMERCIAL MARITIME

[[fnf:clients_commercial_vessel_count]]+
VESSELS

[[fnf:clients_piclubs_count]] P&I club partnerships

LOCAL KNOWLEDGE, GLOBAL SCALE

HOW DID THE AVIATION & MARITIME INDUSTRIES UTILIZE THESE SERVICES IN [[fnf:fnf_year]]?

[[fnf:total_calls]] Medical Assistance Calls

[[fnf:total_cases]] Medical Cases

[[fnf:avsec_case_count]] AVIATION SECURITY CASES

[[fnf:portal_self_service_cases]] Security Reports Delivered

What Were the Most Common In-Flight Medical Events in 2024?

MedAire's In-Flight Medical Cases By the Numbers

MedAire's MedLink managed [[fnf:inflight_calls_total]] calls in [[fnf:fnf_year]]— over [[fnf:inflight_cases_per_day]] every day — resulting in [[fnf:inflight_cases_total]] medical cases requiring direct physician intervention providing critical support when minutes matter. Understanding these in-flight medical patterns directly impacts your operational efficiency and passenger safety. When medical events occur mid-flight, unplanned diversions can cost $15,000-$200,000 per incident, disrupting schedules across your network. MedAire's real-time physician guidance helps flight crews determine whether situations can be managed in-flight or require immediate landing, protecting both passenger health and your bottom line.

What were the most common illnesses for MedAire Members while traveling in 2024?

MedAire's Crew Support Cases By the Numbers

MedAire's comprehensive crew support ensures your team receives expert care when these common issues arise. With management of 100,000+ crew cases annually, our services keep your operations running smoothly despite the health challenges travelers inevitably face. Understanding these common medical issues directly impacts your crew operations and bottom line. When crew members experience health problems, flight schedules face disruption due to unplanned crew unavailability, replacement crew costs increase operational expenses, recovery time without proper care extends downtime, and productivity suffers, affecting service quality and safety.

Gastrointestinal Conditions represent the leading category of medical cases, including: food and water-borne illnesses, digestive discomfort from dietary changes, and viral and bacterial infections. Unfamiliar cuisine, varying food preparation standards, and changes in water quality all contribute to these conditions, which can significantly disrupt travel plans.

Injury and External Trauma such as sprains, strains, and fractures, lacerations requiring wound care, or environmental injuries. Many travelers engage in unfamiliar activities or navigate new environments, increasing injury risk while away from home.

Ear, Nose, and Throat Conditions like upper respiratory infections, ear pain and barotrauma from air travel, allergic reactions to new environmental triggers. Travel stress, recirculated air in aircraft, and exposure to new allergens all contribute to these symptoms.

Respiratory Conditions including bronchitis and lower respiratory infections, asthma exacerbations triggered by environmental changes. Air quality variations and climate differences can impact respiratory health during travel.

HOW DO MEMBERS USE MEDAIRE'S DIGITAL TOOLS TO ENSURE OPERATIONAL RESILIENCE?

MedAire's digital tools have become essential components of our clients' risk management strategies. In [[fnf:fnf_year]], our mobile application supported critical decision-making through [[fnf:bga_app_self_serve]] total sessions across [[fnf:bga_app_organizations]] client organizations, demonstrating how digital access to expert information drives operational continuity.

[[fnf:bga_app_organizations]]

CLIENT ORGANIZATIONS

[[fnf:inflight_app_users_count]]+

MEMBER USERS

[[fnf:bga_app_self_serve]]

ACTIVE APP SESSIONS

[[fnf:portal_self_service_cases]]

SELF-SERVICE CASES FROM THE APP & PORTAL

[[fnf:portal_report_downloads]]

MEDICAL & SECURITY REPORTS DOWNLOADED

13,021

DESTINATIONS SAVED

[[fnf:portal_airports_viewed]]

AIRPORTS VIEWED

7,072

MEDICAL REPORTS VIEWED

16,305

SECURITY REPORTS VIEWED