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For over 4o years, MedAire has been the preferred partner providing tailored assistance, expert education, and innovative equipment for Business & General Aviation, Commercial Aviation, and Yachts.

With 24/7 support and industry-leading solutions, we help ensure safety, health, and security worldwide.

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MEDAIRE TURNS 40!

Celebrating a legacy of innovation and industry firsts from developing bespoke medical kits to founding the first global response centre for aviation. Our commitment to pioneering solutions continues as we look ahead, ensuring excellence for every journey.

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Case Study | Evacuation from the Mediterranean

 

THE CASE

WHO? Charter Guest

WHERE? Mediterranean 

SERVICES: Medical First Response, Evacuation Management, Medical Escort 

CASE: The vessel calls MedAire about a guest experiencing shortness of breath.

MedAire sources a cardiologist who initiates appropriate investigations and treatment onboard the vessel and the guest was able to continue their travel.

A few weeks later, their condition worsens...

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WHAT HAPPENED NEXT?

  • 01 Guest's condition worsens
  • 02 MedAire nurse meets patient
  • 03 Air Ambulance to London
  • 04 Patient's condition improves

The guest’s condition worsens and he requests a medical repatriation back home to the U.S. on a commerical flight.

MedAire sends a nurse to escort him with oxygen support.

When the MedAire nurse met the patient it became clear that his condition was worse than anticipated.

He was therefore not fit to travel on a commercial flight. 

MedAire arranges to an Air Ambulance to London, where the patient is admitted to hospital for further investigations and treatment.

Once the patient's condition was stabilised he returned to his home location on a commercial flight.

The MedAire medical escort accompanies him to ensure he remained well during the flight.

MEDAIRE'S SUPPORT

  • Medical First Response: Understanding the potential severity of the situation and providing appropriate assistance 
  • Global Medical Network: We were able to leverage our network of 89,000+ medical providers to source a specialist cardiologist. 
  • Medical Monitoring: Our team monitored the patient throughout, from the initial response, through to . 
  • Medical Escort: One of MedAire's own nurses accompanied the patient throughout to ensure continuity and a familiar face throughout 
  • Flexible to client needs: MedAire were adaptable within the plan, balancing both client expectations with medical best practice

CLIENT FEEDBACK

About MedAire's Escort Nurse: Just a quick thank you for a wonderful experience. You are a great representative of your organisation and a pleasure to be with. 
 
I'm really happy with MedAire this week, very impressive! That was some wonderful work, thank you so much. 

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Yachts Medical Assistance Expertise