Case Study | Emotional Support for crewmember's suicidal ideation

Stewardess, suffering from suicidal ideation & depression

OVERVIEW

The crewmember called MedAire, their safety was assessed and in-the-moment support was provided
A recommendation was made that she be referred for further counselling sessions from specialist emotional support partner WPO
Two attempts were made by WPO to reach the individual before reaching the crewmember
During the conversation, she expressed feeling depressed, having difficulties with concentration and was experiencing disturbing thoughts about how she would harm herself.
The crewmember engaged well with all sessions, and even though some low mood was still present, positive and motivational thinking started to take place.
Given her overall improved mood, she was able to continue working onboard, within her role.

SUPERYACHT MENTAL HEALTH INSIGHTS

Inability to access an informal support system exacerbates the challenges in managing mental health onboard
Mental health issues may be underreported: Over a two year period, mental health issues accounted for only 2% of our cases.

Anxiety, Depression, Alcoholism & Sleep Disturbance are some of the key triggers for poor mental health
Chef may be disproportionately affected by mental health issues: Most frequent role onboard to suffer from a mental health issue

One dedicated number: Covering any physical and emotional health need
Holistic: Physical and emotional support issues can often be interlinked, with MedAire’s medical oversight, crew members can build a complete treatment plan

MedAire's medical team are skilled at listening attentively to yacht crewmembers, picking up on subtle cues and knowing when to prompt them to reveal more information that may indicate mental ill health or stress.

Emotional support is a core element of the MedAire membership, click below to find out more