Skip to content
Close
SEARCH
ABOUT OUR COMPANY
ABOUT OUR PEOPLE
JOIN OUR TEAM
Careers at MedAire
OUR INSIGHTS

MEDAIRE TURNS 40!

Celebrating a legacy of innovation and industry firsts from developing bespoke medical kits to founding the first global response centre for aviation. Our commitment to pioneering solutions continues as we look ahead, ensuring excellence for every journey.

Explore Our Milestones
Commercial Aviation
Solutions For:
Business & General Aviation
Solutions For:
YACHTS
Solutions For:

For over 4o years, MedAire has been the preferred partner providing tailored assistance, expert education, and innovative equipment for Business & General Aviation, Commercial Aviation, and Yachts.

With 24/7 support and industry-leading solutions, we help ensure safety, health, and security worldwide.

Download the free report

THE STATE OF HEALTH IN YACHTING

For 40 years MedAire has taken pride in delivering high quality remote medical support to the aviation and maritime communities. In yachting alone we assist thousands of crewmembers every year. 

With a global reach and two dedicated Assistance Centres, one in Phoenix and our newest hub in London, which has been supporting yachts for over two years - we continue to provide our expertise wherever and whenever it's needed.

As we mark this dual milestone: 40 years of service and two years of our London Assistance Centre expansion, we’re reflecting on health trends, key lessons and the continued evolution of our service. 

Please provide a few details to download the free report. 

What does the report reveal? 

  • Most common case types from the past two years 
  • General overview of MedAire's cases: Vessel location, injury v illness, most common call time
  • Evacuation: Why crewmembers needed to be evacuated and how
  • Guest and owner focus: injuries and illnesses
  • Mental Health: Looking at MedAire's cases alongside ISWAN's YachtCrewHelp

Expert care at sea or ashore

24/7/365

Expert Medical Advice

MedAire delivers support to vessels around the world, managing a range of routine and emergency medical cases:

  • First responder emergency advice
  • Personal medical questions: Including recommendations from the medical kit.
  • Emotional Support: Access to structured counselling for a range of incidents from isolation to anxiety, loneliness and substance abuse.
  • Diversion recommendations: Advising if a change to the vessel's planned route is necessary, based off the crewmember's medical prognosis.

Our services are certified by top governing bodies, such as ISO. Through 24/7 infrastructure, operational backup across 27 assistance centres, HIPAA-compliant privacy policies and robust financial security, we ensure that your crewmembers and guests receive high quality medical assistance, wherever, whenever. 

Paris assistance centre employee on the phone with map window background (3)
89,000 global providers

Shoreside Medical Assistance

When a case cannot be resolved onboard, MedAire provide a range of solutions to support the safety of your crew and guests, including:

  • Medical referrals: International SOS maintain a network of 89,000+ credentialed providers, regularly audited for their quality of medical services. 
  • Evacuation management and patient movement: MedAire and International SOS conduct thousands of evacuations every year - we are the experts when it comes to coordinating patient movement
  • We can pay for treatment on your behalf: Ensuring no delays in accessing care. 
iStock-1171010146
Bespoke consultation

Clinical oversight of your medical operations

Whether you're seeking health solutions to safeguard your corporate employees or those onboard your vessels, MedAire and International SOS provide bespoke support to help structure medical operations of organisations. 

This can include: 

  • Enhancing your onboard protocols
  • Travel Risk Management: To assist your corporate teams on business travel 
  • Bespoke consultation to help adhere with specific international health regulations.
doctors
Better assessment leads to higher quality medical assistance

Digital Assessment Kit (DAK)

MedAire's Digital Assessment Kit (DAK) is a comprehensive solution which improves the quality of medical advice given to the responder, in three key ways:

  1. Fully integrated solution: The kit and App contains everything you need to assess a patient’s vital signs and transmit to MedAire. 
  2. Improved Connectivity: Easily attach images and call MedAire through the App.
  3. Medical data integrity: Reliable vital sign readings and improved diagnosis due to medical grade equipment. 

By facilitating the process of contacting MedAire, your seafarers are empowered to quickly and efficiently reach out for professional medical assistance wherever necessary, to receive expert, accurate advice and guidance. 

DAK Components-1
Testimonials

WHAT OUR CLIENTS SAY

Thank you so very much for that thoughtful and comprehensive response.
 
It is extremely helpful in assisting us to guarantee that we are providing the crew with the best medical support whilst also ensuring they have accurate information and education.
 
I really do appreciate your time, and the information provided, I will ensure that this is shared and discussed correctly.

Chief Officer70m+ Yacht

Thank you & your team for such valued service yesterday.

It made my job less stressful having the voice on confirmation in my treatment plan. Everything the Doctor said was like a light in my treatment path.

It made me more confident knowing I wasn’t missing any steps. That is why I always call in the first place.

85m+ YachtNurse

I can confirm *** has now been evacuated safely approximately 20 minutes ago.

On behalf of the crew, thank you very much to all Doctors, Nurses and everyone I have spoken with to talk us through the medical emergency.

The support and advice was invaluable and has kept **** as safe as possible whilst they were onboard. We are now glad she can receive further care. Thanks again and we will continue to assist where needed. Kind Regards,

Captain87M+ Yacht