Ground-Based Medical Advisory Service (MedLink)
MedLink is the aviation industry's first centralized ground-based medical advisory service for in-flight emergencies. Available 24/7, it connects crew directly ...
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MedAire provides the expertise, advice, and assistance you need to mitigate potential risks to travelers, crew, and aircraft. Learn more about the integrated components of the MedAire Medical and Aviation Security Membership below.
MEDICAL ASSISTANCE WHEN TRAVELING: The MedAire team assists with medical, health, travel safety, and security needs – all as close as a phone call, 24/7/365.
AVIATION SECURITY SERVICES: The experts at the MedAire Aviation Security Center are an extension of your risk mitigation team. Services provided as part of MedAire Membership include 24/7/365 access to security and logistics experts.
IN-FLIGHT MEDICAL ASSISTANCE: When a medical situation arises during a flight, members are encouraged to call MedAire's MedLink medical response center for treatment advice and recommendations.
MEDICAL ASSISTANCE WHEN TRAVELING: The MedAire team assists with medical, travel safety, and security needs – all as close as a phone call. Our medical team is available 24/7 to answer personal medical questions; provide first responder emergency advice; and review preparations for travelers with special medical needs. When additional medical care is needed or recommended, MedAire will refer to the best available provider in the area.
24/7 Assistance:
SECURITY ASSISTANCE WHEN TRAVELING: MedAire’s team of 600+ global security specialists & partners is based around the world. Experts are assigned to geographic regions to ensure expertise in the political climate, current events, cultures and customs for their areas of responsibility. The security experts apply this intelligence to provide the most appropriate advice and assistance to our clients. The analysts and editors provide the core of our information offering, which is available to clients through the MedAire Portal and the MedAire Aviation app.
Clients are encouraged to call our security specialists for up-to-date security and safety information and timely and expert advice, including pre-travel considerations, how to manage emerging risks, and responding to crises. The experts at the MedAire Aviation Security Center are an extension of your risk mitigation team. Services provided as part of MedAire Membership include 24/7/365 access to security and logistics experts, as well as aviation-focused products, including:

IN-FLIGHT MEDICAL ASSISTANCE (MEDAIRE'S MEDLINK): Your membership provides you with unlimited access to a team of experts that includes emergency-care doctors specializing in aviation physiology, critical care nurses, and logistics specialists. When a medical situation arises during a flight, members are encouraged to call MedAire's MedLink medical response center for treatment advice and recommendations.
24/7 access to emergency room doctors is one of the many benefits of MedAire Membership, as the time to care is critical when responding to certain medical events. MedAire doctors are well-versed on the items and location of medicines in the MedAire Medical Kits onboard aircraft, speeding time to care, and can assist with drug interaction questions. Aircraft with telemedicine devices, such as MedAire's Digital Assessment Kit, can transmit a passenger's vital signs to MedAire for fast, accurate diagnosis.
Our logistics experts are also ready to support you during an emergency. In addition, we maintain a proprietary database of the availability and level of care at more than 5,000 airports. Learn more about MedAire's MedLink here.
MEDAIRE'S AVIATION APP: MedAire’s Aviation App brings the next generation of travel risk mitigation tools to your devices. Assess and mitigate risks for crew and passengers with an integrated solution that covers you before, during, and after your travels. Learn more here.
