Contact MedAire

MedAire is a global company with offices around the world. We're here to support our clients when they need us. To contact us, find your closest regional office or fill in the provided form below. We'll reply quickly and provide the attention you deserve.

As a member, access our medical and security assistance easily. Just check your membership card or the MedAire App for the number. Our expert team is always ready to help. Trust us to keep you and your passengers safe during travel.

Our office locations are conveniently listed below in collapsible menus—find the nearest one to your location. For non-emergency inquiries, please use the contact form provided, and our team will respond promptly to address your needs.

For our members, your dedicated medical and security assistance is just a call away. Please refer to your membership or crew support card or consult your manager for immediate assistance. Rest assured our experienced team is on standby to support you and ensure the safety of your passengers throughout your journey.

With MedAire, every travel experience is safeguarded by expertise and dedication. Your safety and satisfaction remain our utmost priority.

AMERICAS +1 480 333 3700

Phoenix, AZ USA (HQ)
4722 North 24th Street, Suite 450
Phoenix, AZ 85016
Tel: +1 480 333 3700
Fax: +1 480 333 3592

Fort Lauderdale, FL USA
900 SE 3rd Ave, Suite 211
Fort Lauderdale, FL 33316
T: +1 954 523 1404

São Paulo, Brazil
Rua James Joule, 65
conj.142.
São Paulo - SP 04576-080 Brazil

EUROPE +44 208 762 8000 London, UK
Building 4, Chiswick Park,
566 Chiswick High Road,
London, W4 5YE
United Kingdom
Tel: +44 208 762 8000
Fax:+44 1252 526457

Palma de Mallorca, Spain
Av. Gabriel Roca, 44
Building B Second floor
07015 Palma de Mallorca
Tel: 34 691 56 14 75
Tel Alternative: +34 663 832 332

Germany
Aviation Products & Services
Dornhofstraße 34
63263 Neu-Isenburg
Tel: +49 6102 3588 0

Medifan Institut GmbH
Dornhofstraße 34
63263 Neu-Isenburg
Tel: +49 6102 3588 0

MIDDLE EAST & AFRICA +971 42 536020 Dubai, UAE
c/o International SOS
Dubai Airport Freezone
7W, Block B, 4th Floor
Dubai, UAE
Tel: +971 42 536020

ASIA PACIFIC +65 6330 9534 Singapore, Singapore
c/o International SOS Pte Ltd.

8 Changi Business Park Ave 1 #07-54,
ESR BizPark @ Changi (South Tower)
Singapore 486018

Tel: +65 6330 9534

Beijing, China
c/o Beijing International SOS
Suite 105, Wing 1,Kunsha Building
No 16 Xinyuanli,Chaoyang District
Beijing,P.R China 100027

Sydney, Australia
c/o International SOS (Australasia) Pty Ltd
P.O. Box 4561
Sydney 2001

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GLOBAL OFFICES

AMERICAS

+1 480 333 3700

Phoenix, AZ USA
4722 North 24th Street, Suite 450
Phoenix, AZ 85016
Tel: +1 480 333 3700
Fax: +1 480 333 3592

Fort Lauderdale, FL USA
900 SE 3rd Ave, Suite 211
Fort Lauderdale, FL 33316
T: +1 954 523 1404

São Paulo, Brazil
Rua James Joule, 65
conj.142.
São Paulo - SP 04576-080 Brazil

ASIA PACIFIC

+65 6330 9534

Singapore, Singapore
c/o International SOS Pte Ltd.
8 Changi Business Park Ave 1 #07-54,
ESR BizPark @ Changi (South Tower)
Singapore 486018

EUROPE

+44 208 762 8000

London, UK
Building 4, Chiswick Park,
566 Chiswick High Road,
London, W4 5YE
United Kingdom
Tel: +44 208 762 8000
Fax:+44 1252 526457

Palma de Mallorca, Spain
Av. Gabriel Roca, 44
Building B Second floor
07015 Palma de Mallorca
Tel: 34 691 56 14 75
Tel Alternative: +34 663 832 332

Germany
Aviation Products & Services
Dornhofstraße 34
63263 Neu-Isenburg
Tel: +49 6102 3588 0

Medifan Institut GmbH
Dornhofstraße 34
63263 Neu-Isenburg
Tel: +49 6102 3588 0