
ABOUT US
THE BEST CARE POSSIBLE, NO MATTER WHERE YOU TRAVEL
For over 40 years, MedAire has delivered the best possible remote medical, security, and operational support to clients in the air, on land, and at sea.
MedAire pioneered the concept of industry-based comprehensive travel risk mitigation solutions. The expertise developed from providing medical advice and assistance in hundreds of thousands of cases directly influences the content and delivery of the education programs and medical kits we develop for aviation and maritime clients.
Learn more about what makes MedAire unique in our ability to deliver the best care possible.
WHAT IS THE MEDAIRE DIFFERENCE?
WHAT IS MEDAIRE'S BEST-IN-CLASS INTEGRATED SOLUTION?

EXPERT CARE
The MedAire team assists with medical, health, travel safety, and security needs – all as close as a phone call. Their experience directly helping clients during real-world challenges drives the development and delivery of every MedAire product and service.
Our remote medical assistance services, including MedLink and crew support, are led by doctors, paramedics, and nurses with extensive experience providing remote medical guidance. The analysis and insight we provide clients in relation to travel safety are provided by our security specialists. The MedAire logistics experts make sure you receive the care you need, when and where you need it.
EDUCATION
MedAire's expertise and clients' education are interdependent. MedAire’s mission is to educate the industry about preparing for – and responding to – travel safety issues. Educating clients as to the types of issues they may face, and how to confidently respond to those issues, is the basis for all of our training programs.
Our first aid courses, MedAire’s flagship Management of In-flight Illness and Injury training, marine first responder training, and the Travel Risk Awareness training were all developed in-house by medical, triage, and travel safety experts.


EQUIPMENT
This expertise goes into the development of our medical kits. The physical design of the kits, as well as the inclusion of medications and supplies and their placement within the kits, are all carefully considered.
Backed by over four decades of medical event data harnessed from MedAire’s MedLink service and an expert panel of aviation medical, regulatory, and operational experts, MedAire uses fact-based data to provide clients with medical kits optimally designed for their environment.
The result is the ability for crewmembers to provide timely, accurate care with what they’ve learned in training and with the guidance of MedAire’s medical experts.
The MedAire Medical Product Review Board, comprising senior aviation medical and operational experts, reviews medical kit contents annually to ensure that the kits continue to meet the needs of the airline customer and that applicable regulatory revisions are met, and to consider new medications for client health and cost-containment.
MedAire medical kits are so highly regarded, they have been chosen by the world’s leading aircraft and yacht manufacturers to be the standard medical kits on all new deliveries.
HOW DID MEDAIRE BEGIN?
THE PHONE CALL
In the more than forty years since that day, the company Joan founded has become the most respected and experienced provider of remote medical and travel security services for the world's most unique environments - in the sky and at sea.

A LEGACY OF FIRSTS
From the design and development of medical kits built for use by non-medical responders to the innovation of developing the world's first global response center for aviation, MedAire has touched and continues to touch the lives of millions of people.
The insight provided by MedAire from assisting in hundreds of thousands of in-flight medical events was instrumental in the United States Congress's decision to require AEDs (automated external defibrillators) on all commercial airlines.
WHAT ARE OUR MISSION & VALUES?


Expertise. We are committed to applying our professional expertise to deliver great quality services.
Respect. We treat all stakeholders with respect and integrity in order to earn their trust.
Care. We care about the interests of our clients, members, and employees, and aim to make a real difference to their lives.
WHO DRIVES MEDAIRE'S EXPERTISE?

In the critical domains of aviation and maritime travel, MedAire stands out as a global leader in medical expertise. Our comprehensive services are designed to support the health and safety of your crew and passengers, no matter where they are in the world. With MedAire by your side, you can ensure that exceptional medical care is always within reach.
Our holistic approach to remote medical support is driven by a team of dedicated medical professionals, ready to deliver care and solutions tailored to the unique needs of your operations.
In the critical domains of aviation and maritime travel, MedAire stands out as a global leader in medical expertise. Our comprehensive services are designed to support the health and safety of your crew and passengers, no matter where they are in the world. With MedAire by your side, you can ensure that exceptional medical care is always within reach.
Our holistic approach to remote medical support is driven by a team of dedicated medical professionals, ready to deliver care and solutions tailored to the unique needs of your operations.

In today’s complex and unpredictable world, effective security measures are vital for those operating in the aviation and maritime sectors. MedAire is at the forefront of delivering robust security solutions, offering expert guidance and support to help you confidently manage any challenges you may face.
MedAire’s security expertise is built on three core areas: Verified Intelligence, Travel Risk Management, and Crisis Response. We provide strategic, operational, and tactical support tailored to your operational needs, whether airborne or seaborne. Our comprehensive services ensure our clients are prepared, informed, and protected at every journey stage.
Read MoreIn today’s complex and unpredictable world, effective security measures are vital for those operating in the aviation and maritime sectors. MedAire is at the forefront of delivering robust security solutions, offering expert guidance and support to help you confidently manage any challenges you may face.
MedAire’s security expertise is built on three core areas: Verified Intelligence, Travel Risk Management, and Crisis Response. We provide strategic, operational, and tactical support tailored to your operational needs, whether airborne or seaborne. Our comprehensive services ensure our clients are prepared, informed, and protected at every journey stage.
Read MoreWHO IS INTERNATIONAL SOS?
International SOS is the world’s leading medical and travel security risk services company. They care for clients from more than 1,200 locations in 90 countries across the globe. As part of the International SOS group of companies, MedAire's clients benefit from their expertise, led by 4,400 medical professionals and 1,000 security specialists and partners. Learn more.
MEDAIRE'S MEDLINK
Please join us on a 360-degree tour of MedAire's MedLink Emergency Response Center. For the optimal viewing experience, you will need the latest version of Chrome, Opera, Firefox, or MS Edge on your computer. On mobile devices, please use the latest version of the YouTube app.