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Solutions For:
BUSINESS & GENERAL AVIATION
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YACHTS
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For over 4o years, MedAire has been the preferred partner providing tailored assistance, expert education, and innovative equipment for Business & General Aviation, Commercial Aviation, and Yachts.

With 24/7 support and industry-leading solutions, we help ensure safety, health, and security worldwide.

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MEDAIRE TURNS 40!

Celebrating a legacy of innovation and industry firsts from developing bespoke medical kits to founding the first global response centre for aviation. Our commitment to pioneering solutions continues as we look ahead, ensuring excellence for every journey.

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Superyacht crew mental health support

Build mental health resilience on your yacht

How does MedAire support the mental health of yacht crewmembers? 

MedAire's emotional support solution offers both preventive and responsive strategies for managing mental health on board. 

Living and working on a superyacht in close quarters can create a challenging environment. MedAire supports crewmembers to develop their resilience, faced with such challenges as:  

  • Isolation and loneliness
  • Emotions related to accidents affecting colleagues
  • Culture shock and cross-cultural transition, personally and professionally
  • Marital and family conflict
  • Substance abuse or misuse
  • Anxiety and fear about safety for self and others (i.e.: loved ones in home country)

How can yacht crewmembers access structured counselling?

Designed specifically for superyacht crew, MedAire’s Emotional Support solution is a membership add-on that provides confidential access to counselling.

Accessed via the same MedAire phone number, It assists Captains and their crewmembers to manage their wellbeing and develop coping mechanisms. Delivered through a global network, crew members can communicate in the language they are most comfortable speaking, with 60+ languages available.

Why choose MedAire's Emotional Support? 

AAMK - Easy to Use

HOLISTIC APPROACH TO HEALTH: Physical and emotional support issues can often be interlinked, with MedAire’s medical oversight, crew members can build a complete treatment plan 

AED Compact and Portable

FULLY PACKAGED: Crewmembers may not have emotional support provisions in their personal insurance policies, making the MedAire service easier to access

DAK Swift and Informed Response

NO APPROVAL REQUIRED: MedAire’s Emotional Support does not require captain’s approval, which can prevent crew members from reaching out.

Service Delivery

  • Up to 5 sessions of structured counseling per individual member and their immediate family per incident per year.
  • Telephonic or face-to-face (location dependent) support from qualified and credentialed providers.
  • Critical incident support e.g. counseling for the whole crew following a traumatic incident
  • 24/7/365

Mental health training courses

MedAire also offer two mental health virtual trainings for crew and managers. The 90 minute courses provide a layered approach to mental wellbeing onboard:

  • Crew: Mental Health and Wellness Awareness

Identifying issues and supporting a positive culture towards mental health onboard

  • Managers: Supporting Positive Mental Wellbeing Onboard

 Strategies for developing mental resilience.

Female crew looking out deck
Counselling

What our clients say

MedAire's Emotional Support Service is an affordable add-on to the MedLink subscription that offers crew access to multiple therapy sessions for crew (and their immediate family), both online and in-person depending on location.

There’s full confidentiality for the crew who contact them and, because the costs are subscription-based, crew can call without being concerned about incurring bills (or anyone knowing they’re struggling – one of the biggest hurdles to people seeking help).

Paul Duncan Captain, M/Y Starfire
Case Studies

How have yacht crewmembers benefitted from counselling?

Find out more below about how MedAire's Mental Health solution is used in practice. 
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Don't wait to worry | Mental Health Crisis
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Case Study | Emotional Support for suicidal ideation