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USER GUIDE: FIT TO FLY ASSESSMENT PLATFORM

THIS COMPREHENSIVE GUIDE PROVIDES DETAILED INSTRUCTIONS FOR OPERATING MEDAIRE'S WEB-BASED FIT TO FLY ASSESSMENT TOOL, AN ESSENTIAL DIGITAL DECISION-SUPPORT SYSTEM FOR EVALUATING PASSENGER MEDICAL FITNESS FOR AIR TRAVEL.

Includes complete guidance for accessing the platform, conducting passenger assessments, and interpreting results. The guide covers system requirements, step-by-step procedures, and troubleshooting information to ensure airline staff can effectively utilize this critical safety tool.

Covered Components:

  • Web Portal Access and Login Procedures
  • Preliminary Data Collection Requirements
  • Passenger Questionnaire Navigation
  • Assessment Outcome Interpretation
  • Emergency Contact Protocols
  • Mobile Device Compatibility

Key Features:

  • Digital Decision Support: Structured assessment of common symptoms and medical conditions that may impact flight safety or comfort
  • Expert Medical Oversight: Cases requiring additional evaluation are directed to MedAire medical professionals for further assessment
  • Multi-Device Compatibility: Accessible on desktop computers, laptops, tablets, and mobile devices with current operating systems
  • Secure Access: Available through https://www.medaireclear.com/csm with company-specific login credentials
  • Real-Time Results: Immediate assessment outcomes with clear next-step guidance

The guide also includes frequently asked questions, best practices for passenger interaction, and protocols for emergency situations requiring local medical provider contact. This tool is designed for single-leg journey assessments and integrates seamlessly with MedAire's broader medical assistance services.

Download the Fit to Fly User Guide – September 2025.PDF

Note: This service is intended for passenger clearance only and covers assessment for a single leg of the passenger's journey.