Information and travel restrictions in the wake of the COVID-19 outbreak are rapidly evolving. The resources on this page are a collection of videos, articles, links and advice collected from the cases and questions from our members. Content is divided into 4 areas:

  • OVERVIEW | Standard advice and recommendations on essential services you need to help with links to other resources for the most current guidance from agencies worldwide.
  • BEST PRACTICE ADVICE | Answers to the questions members are asking everyday, sorted by topic.
  • VIDEOS | Recorded situation updates, previous webinars and topical best practice advice from our team of medical and security experts.

For the latest information about COVID-19, and other medical and travel safety events around the world, MedAire clients are encouraged to log in to the MedAire Portal. This page provides publicly available resources and guidance from MedAire and parent company, International SOS.


Crewmembers on board
  • For anybody showing symptoms they should be isolated (preferably off the vessel), and you should call MedAire for advice on testing , treatment, as well as recommendations when it is ok to allow the crew member to return to the vessel.
  • Anybody who has come into close contact with an individual with symptoms, or diagnosed COVID, should be quarantined (preferably off the vessel) for 14 days.
  • Change and wash your uniform once a day.
  • Have plenty of liquids available for drinking, preferably in individual containers. Cups and utensils should be immediately washed and placed in the sterilizer by individuals using them to avoid second handling.
Crewmembers on board your Yacht
  • At the beginning of the week, complete self-evaluation questionnaire.
  • Crewmembers should practice social distancing in the common areas, where possible. Crew should keep a distance of 1.5m (5 feet) between others when socialising and/or eating. We appreciate this can impact break and lunch rotations.
  • The heads should be thoroughly cleaned every 3 hours and personal hand sanitizer should be carried at all times. Please note when turning on/off taps that this is a source of recontamination, so please use a paper towel or sanitize hands immediately afterwards.
  • The table area used for eating/drinking should be immediately cleaned by the individual upon vacating.
Contractors & Visitors
  • Any contractors or visitors coming on-board should fill out a health check form ahead of time. If they show any signs or have been to an infected area, they should be denied boarding.
  • Any visitors/contractors coming on board should wear a surgical mask as a precaution to your crew, as this would capture droplets from the visitor’s breath and reduce potential spread of disease. They should be instructed how to properly use the face mask (ie. to not remove the face mask until off the vessel).
  • On your yacht, all flat areas, door knobs, and other frequently touched surfaces should be cleaned several times a day and the interior crew should wear gloves, eye shield and mask for higher-risk areas, like day heads. Having only one crewmember cleaning the day heads also reduces the risk of spreading disease.
  • Ideally arrange to have all drop-offs and pick-ups of materials off of the vessel at a designated area. It is unknown how long the virus can survive on inanimate surfaces – it could be hours or even days.
  • Although transmission is believed to occur mainly through person-to-person respiratory droplets, you may want to wipe down the external packaging with sanitizer before bringing materials on board the vessel.
  • Fresh foods can be treated the same way, with drop-offs arranged. Once fresh food is on-board, wash thoroughly (as appropriate).


MedAire provides a number of services to support captains and crew with mitigating their exposure to infectious disease.


  • MedAire Members may call for medical advice and assistance 24/7.
  • Members are encouraged to call and speak with a medical professional if they are concerned about their health.
  • MedAire members – crewmembers and guests on board – have access to telephone-based medical advice and assistance, 24/7. This means clients have instant access to quality care, anywhere, any time. This is especially important in times of pandemics, when it is very important to limit exposure to potentially infected people.
  • Using phone-based medical services like MedAire, clients can reduce potential exposure to contagious disease – and help reduce the burden on local health resources.


MedAire provides a variety of medical kits that include personal precaution equipment (PPE). to help crew and guests protect themselves from exposure to communicable diseases.


The use of personal protective equipment (PPE) - and how to properly don and doff the equipment - is featured in MedAire’s medical training. All crew are encouraged to participate in the training.

MedAire's goal is to help travellers be prepared, capable and confident during medical and safety incidents. Stay informed of all the latest news with MedAire. Questions about anything in this newsletter? For more information and to reduce your exposure to travel risks, please contact MedAire.