MEDAIRE360 | INTEGRATED SOLUTIONS FOR AVIATION RESILIENCE

Intelligence  |  Information  |  Training   |  Assistance  |  Equipment
PRE-TRAVEL: PROACTIVE RISK MITIGATION
MedAire360
  • 24/7 ACCESS TO MEDICAL & AVIATION SECURITY SPECIALISTS for actionable advice and assistance when planning missions.
  • FIT-TO-FLY ASSISTANCE  NEW Advice on whether a crewmember or passenger is well enough to travel safely.
  • AVIATION SECURITY INTELLIGENCE Map-based MedAire360 portal shows a real-time overview of the health and safety risks of your planned route. Country, city, and airport incidents and alerts are combined with detailed airspace risks by altitude. In addition, the portal allows you to upload your flight routes (beta) and track fleet movement to give a 360-degree health and security risk profile of your mission.
  • SECURITY RISK ASSESSMENT  NEW Exploratory two-hour virtual consultation followed by a written assessment report delivered by MedAire’s Aviation Security Consultants to identify potential organizational security gaps and operational risk.
  • DIGITAL LEARNING PORTFOLIO  NEW Unlimited access to a growing library of online medical & travel safety courses including topics like First-Aid Refreshers, Women’s Safety, Security in Latin America, Pandemics & COVID-19.
  • AVIATION APP  NEW puts the online portal information in the palm of your hand, includes medical and security overviews for your destinations, access to ATSB and Airspace Assessment Libraries, and alerts via push notification.
  • MANAGEMENT OF IN-FLIGHT ILLNESS & INJURY  NEW Aviation-specific first responder training available on-site / on your aircraft, at select Flight Safety International locations, and now virtually via Zoom classroom.
  • MEDICAL ESCORT ARRANGEMENT Coordination of a nurse or doctor to travel with unwell passengers if needed.
  • HOTEL SECURITY ADVISOR  NEW Online self-service information resource that provides the latest hotel security status information to support the appropriate sourcing of accommodation and related preparation for your crew and travellers.
EN ROUTE: EMERGENCY RESPONSE
  • 24/7/365 MEDLINK IN-FLIGHT ASSISTANCE Access to practising emergency room doctors for in-flight medical care.
  • IN-FLIGHT PATIENT ASSESSMENT  NEW Scenario-based tool within the app helps expedite patient care; assists with patient assessment; streamlines communication and includes the capability to transmit vital sign data to MedLink. Scenario’s include one for Infectious Diseases that will notify you if health authorities need to be contacted to help address COVID-19. Medical Kit feature lets MedLink doctors know exactly what items you have onboard your aircraft.
  • LOGISTICS & DIVERSION MANAGEMENT when medically necessary; recommendations for most appropriate location and coordination of local EMS.
  • LIFESAVING DIAGNOSTIC EQUIPMENT  NEW Provides MedLink real-time data about in-flight medical emergencies, including life-saving 12-Lead ECG readings. In conjunction with the Aviation App’s In-Flight Assessment Tool, the first responder gathers a patient’s vitals using Bluetooth enabled medical-grade devices in the kit. Once they have completed the assessment, the App will sends the information to MedLink using the onboard Wi-Fi.
  • AVIATION MEDICAL KITS  NEW exceed regulations; designed to triage and begin treatment of common ailments and injuries. New integration with the Aviation App allows you to receive refurbishment reminders and prompts in the In-flight Patient Assessment.
MedAire360
WHILE AWAY FROM HOME: MEDICAL & TRAVEL SAFETY ASSISTANCE
MedAire360
  • 24/7 WORLDWIDE MEDICAL ASSISTANCE Medical advice, triage, and arrangements for crew, passengers and guests. Providers include house-call doctors, video TeleConsultation, and appointments at hospitals and clinics. MedAire will provide continual case monitoring until the patient is home or no further care is needed.
  • MENTAL HEALTH & EMOTIONAL SUPPORT ASSISTANCE  NEW Access to immediate mental health assistance while away from home for crew members or travellers in response to a crisis or traumatic event.
  • VIDEO TELECONSULTATIONS WITH PRESCRIPTION DELIVERY  NEW Qualifying medical conditions can now be treated via our in-app video teleconsultation in over 30 countries. Includes two-hour prescription delivery where available.
  • 24/7 WORLDWIDE SECURITY ASSISTANCE Access to security specialists for advice and intelligence. Assistance with arranging Aircraft Guards, Secure Transportation and Executive Protection if needed.
  • PERSONAL SECURITY SAFE A unique preventative security service connecting Personal Security Agents with members in situations where they feel uncomfortable or unsafe but that are not yet emergencies. Preventative on-demand monitoring, guidance, and assistance when it’s too early to dial emergency services.
  • GUARANTEED PAYMENT FOR SERVICES in local currency to ensure you receive the care required without delay.
  • TRAVEL ASSISTANCE Help with lost or stolen travel documents and translation services.
  • CRISIS & EVACUATION SUPPORT Real-time advice and assistance during crisis situations, including natural disasters.


WHY CALL MEDAIRE?: 24/7 ADVICE & ASSISTANCE

From pre-flight readiness to in-flight emergencies and post-trip care, our expert team is available 24/7, delivering tailored remote support for the aviation industry. Experience heightened safety and security on every journey with MedAire's comprehensive services, catering to diverse needs. Trust in our 35+ years of experience and MedAire's unwavering commitment to expert care, everywhere, ensuring smooth and secure travel experiences.

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THE AVIATION APP: FUTURE-FORWARD DIGITAL ASSISTANCE

MedAire’s Aviation App goes beyond making you trip ready. Our next generation app assists in travel planning, walks first-responders through an in-flight medical events, integrates with your onboard medical kits, connects you with MedLink, and allows you to be treated by a doctor without leaving your hotel room.

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Compatible with iOS 12.0 and later.

PERSONAL SECURITY SAFE: ADVANCED TECHNOLOGY AND PERSONAL SECURITY AGENTS

MedAire has partnered with Bond to provide personal security for crew. MedAire’s aviation app provides the next level of real-time personal security services. Bond’s on-demand preventative personal security platform enables access to immediate support from highly trained Personal Security Agents 24/7.


DIGITAL ASSESSMENT KIT: DIAGNOSTIC TOOLS AT YOUR FINGERTIPS

MedAire's MedLink doctors have learned from hundreds of thousands of cases that better assessment leads to better assistance. The Digital Assessment Kit offers the most important diagnostic tools your crewmembers will need to assess and mitigate medical emergencies in-flight.



MEDAIRE360 PORTAL: 24/7 MEDICAL & AVIATION SECURITY INFORMATION & ANALYSIS

The MedAire360 Portal shows a real-time overview of the health and safety risks of your planned route. Country, city, and airport incidents and alerts are combined with detailed airspace risks by altitude. In addition, the Portal allows you to upload your flight routes (beta) and track fleet movement to give a 360-degree health and security risk profile of your mission. The new Portal unlocks access to the latest data, backed by the human-led power of our Medical and Security assistance teams.