During a flight, have you ever heard, "are there any doctors on board?" Or worse, had your flight diverted due to an emergency? It is common for medical emergencies to occur in the sky, just as they do on the ground. However, the likelihood of experiencing an in-flight medical emergency is much higher than the average person might think. Did you know that MedAire's Global Response Centre receives roughly 300 calls every day? The most common medical case types include gastrointestinal, neurological, musculoskeletal, infectious/communicable, and respiratory illnesses. Essentially, MedAire saves lives in places where medical treatment is not easily accessible, whether on the deck of a yacht in the middle of the Mediterranean Sea or the galley of an aircraft 40,000 feet in the air. MedAire's expert assistance is available anytime, anywhere.

MedAire, an International SOS company, is the leading provider of travel risk management solutions for aviation and luxury yachts. Whether on land, air or at sea, MedAire is available anytime, anywhere around the globe. MedAire offers 24/7, 365 days a year medical and security assistance driven by experts, best in class onboard medical kits and equipment, and crew medical and safety training. MedAire pioneered remote telemedicine and for 35 years has been continuously evolving our solutions for the complex problems of a changing and diverse world. At MedAire, we believe that a diverse and inclusive workplace is essential to driving our business forward. Diverse and inclusive teams impact our products and services to help us better serve our clients. MedAire's global network expands over 27 Assistance Centres, 64 clinics, 90 countries, and over 100 languages spoken. Our diversity strengthens our mission to be a valuable partner by providing expert medical, security, and operational support to keep travellers and assets safe.


MedAire's Global Response Centre Explained

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    Emirates Group Security Presents MedAire Certificate Of Excellence Award At AVSEC Global 2021

    Nov 08, 2021
    MedAire News

    MedAire, an International SOS company, was presented a Certificate of Excellence award for its contribution to security risk management in collaboration with the aviation industry at Emirates Group Security’s AVSEC Global 2021 conference on the 4th October, 2021. This special appreciation award, given by Emirates Group Security, recognises MedAire’s immense contributions towards risk management efforts through their aviation security intelligence.

    “Intelligence in risk management is like having a torch in the dark that illuminates the right path to move forward.  We want to thank MedAire for the ongoing partnership and support in sharing intelligence and information that has helped Emirates Group Security in its security risk assessment of areas of concern. It is owing to this that it is only appropriate to acknowledge the contributions they have made to support the AVSEC fraternity and the aviation industry,” said Zack Zainal, Senior Vice President, Emirates Group Security.

    MedAire is the industry’s proven leader for integrated travel risk management solutions. Driven by experts passionate about aviation and travel security intelligence with decades of experience in their field, MedAire provides clients with verified information and intelligence as situations emerge. MedAire has combined the right people with the right processes and technology to support the way organisations do business.

    “We are delighted to receive this award that highlights our continuous dedication to this industry. MedAire is a firm believer that our collaboration with clients and industry partners ensures we are able to deliver the highest standard of solutions to help protect lives and assets,” said Bill Dolny, CEO of MedAire. 


    MedAire, an International SOS company, has been a partner to the aviation industry since 1985. MedAire provides fully integrated travel health and safety solutions to over 180 of the world’s leading airlines and more than 4,000 private aircraft including 75% of fortune 100 companies. Integrated solutions include aviation security intelligence, real-time health and security advice and assistance, training, equipment, and professional services for crew and passengers both in and beyond the cabin. MedAire handles thousands of calls a year to help crew and passengers manage medical and travel safety events in the air and on the ground with 24/7 access to emergency care doctors, nurses, and aviation security specialists.

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