Welcome MedAire Providers!

The medical expertise of Preferred Providers enables MedAire to offer all our clients immediate, around-the-clock medical attention.



How to submit an invoice for payment to MedAire, International SOS

Please email, fax, or send us your invoice within 7 days from the date of service.

Invoices must be issued in the name of MEDAIRE

Submit invoices electronically to our email: CLAIMS@MEDAIRE.COM
 or FAX: +420 231 701 204

Original invoices are not required, however you may send your invoices by post to:

International SOS Assistance (CZ) s.r.o. 

Attention: MedAire Billing department

Andel Park, Karla Englise 3201/6

150 00 Prague 5

Czech Republic

Best Practices when submitting an invoice to MedAire

1. Issue the invoice to MEDAIRE

2. Please itemize your charges on the invoice.

3. Make sure we have your current Wire details so you can receive your payments.  Contact the billing manager at to request a Wire Payment form.  We will send you the Wire Payment form to complete and return to us. We'll ensure your record is up-to-date with your most current payment information.
Contact us:

The MedAire Provider Network Team:

Jane Mulholland

 Global Assistance Network Manager

Tel:  +1.480.333.3747; Fax: +1.480.333.3821


Protecting and saving lives by air, land, and sea since 1985.