On March 15, 2021, Air France launched a pilot program of the ICC AOKpass solution for digitizing and authentication of COVID-19 test results, supported by MedAire/International SOS.
For four weeks, Air France customers traveling to/from Paris-Charles de Gaulle, San Francisco and Los Angeles can test this mobile app, available on smartphones and providing a secure verifiable record of their COVID-19 test results. By running this pilot in live conditions, Air France and its partners are striving to improve the passenger experience by streamlining the checking of test result documents, which has been mandatory since the outbreak of COVID-19.
A partnership between Air France, MedAire/international SOS, San Francisco International Airport, Los Angeles World Airports and Groupe ADP enables passengers using the app to benefit from dedicated airport procedures, with priority access from boarding on departure to passport control on arrival in Paris.
This test program, free of charge and on a voluntary basis only, follows the following four steps:
- Customers download the ICC AOKpass mobile app available on App Store, Google Play Store or Huawei App Store, and take the required PCR or LAMP test in one of the partner laboratories, according to the regulations in force for the destination concerned.
- Once the test has been taken, the laboratory provides customers with the results with a PDF document and a QR code, which can be securely downloaded into the ICC AOKpass app.
- At the airport, on the day of departure, specific signage directs customers to a dedicated lane during boarding. When travel documents are checked, customers show the QR code displayed on their smartphone as a proof of their negative Covid-19 status. The ICC AOKpass then confirms that the test presented is valid and complies with the regulations of the country of destination via a network secured by blockchain technology.
- On arrival in Paris, customers will see the same specific signage and benefit from priority access when going through passport control, where they once again present the QR code on the AOKpass app.
This is running alongside another 4-week pilot, which began on March 15, for Air France customers travelling from Paris-Charles de Gaulle airport to Pointe-à-Pitre (Guadeloupe) and Fort-de-France (Martinique) in the French Caribbean.
The ICC AOKpass solution complies with all applicable GDPR standards. Customers participating in the test can access or delete their data at any time.
San Francisco International Airport, Los Angeles World Airports and Groupe ADP help get real-time information to passengers in the AOKpass app through the Airport Health Testing and Travel Information standard, an airport information sharing standard recently published by Airports Council International (ACI).
Alain Bernard, Chief Operating Officer - Air France, declared: "Since the beginning of the COVID-19 crisis, we have been calling for a worldwide health-related standard. This new experimental program is an example of what could become the standard for travel document verification in the future, and we are pleased to implement it with Air France partners. Collaboration between governments, airlines and airport authorities is essential to find solutions combining health safety with a smooth travel experience.”
Sébastien Bedu, Airport Services Product Manager - MedAire, a subsidiary of International SOS added: "The launch of this second large-scale test program between Paris and the airports of San Francisco and Los Angeles is a major step in the international recognition of ICC AOKpass as a trusted-third-party and the emergence of a new international standard, an essential condition for the resumption of international travel. From the medical laboratory and at every step of the journey, ICC AOKpass makes it possible to certify the negative COVID-19 status of passengers, to the entire air transport chain, for a safe return to travel.”
San Francisco International Airport Director Ivar C. Satero said: "We are proud that Air France has chosen SFO as a location to test their ICC AOKpass digital health credential. Since the start of this pandemic, we have sought out innovative partnerships that point the way to the future of healthy air travel. We thank Air France for their vision and leadership in this regard, and for continuing to put passengers first in their efforts".
Los Angeles World Airports (LAWA) Chief Executive Officer, Justin Erbacci said: “Supporting the safe return to international travel through the creation of standardized protocols is a top priority for Los Angeles World Airports (LAWA). We are proud to partner with Air France in piloting the AOKpass, another example of how LAWA is embracing innovation and technology to reimagine air travel in response to the global pandemic.”
* * *
About Air France
Since 1933, Air France has been promoting and highlighting France throughout the world. With an activity divided between passenger transport, cargo transport and aeronautical maintenance, Air France is a major air transport player. A workforce of more than 45,000 staff are committed on a daily basis to offering each customer a unique travel experience. Air France, KLM Royal Dutch Airlines and Transavia make up the Air France-KLM Group. The Group relies on its powerful hubs at Paris-Charles de Gaulle and Amsterdam-Schiphol to offer a vast international network. Its Flying Blue frequent flyer programme has over 17 million members. Air France and KLM are members of the SkyTeam alliance which has a total of 19 member airlines.
Air France places the health and safety of its customers and staff at the heart of its concerns. As part of its Air France Protect health and safety commitment, the company has introduced the strictest health and hygiene measures to ensure a safe trip.
Air France Press Office: +33 (0)1 41 56 56 00 - corporate.airfrance.com
About ICC AOKpass
ICC AOKpass is co-founded by the International Chamber of Commerce (ICC) and global industry leaders in health and certification services, International SOS and SGS Group. With an extensive international network of over 80,000 accredited clinics and health providers already in place, ICC AOKpass aims to be the globally trusted digital infrastructure for international health records verification. ICC AOKpass collects no medical information from its users and applies medical, government and industry standards to ensure seamless travel through multiple jurisdictions.
MedAire, an International SOS company, has been a partner to the aviation industry since 1985. MedAire provides fully integrated travel health and security solutions to over 150 of the world’s leading airlines and more than 4,000 private aircraft including 75% of fortune 100 companies. Integrated solutions include real-time advice and assistance, training, equipment, and professional services for crew and passengers both in and beyond the cabin. MedAire’s MedLink and Global Response Centre, handle thousands of calls a year to help crew and passengers manage medical and travel safety events in the air and on the ground with 24/7 access to emergency care doctors, nurses and aviation security specialists.
For more information visit www.medaire.com - Follow at www.linkedin.com/company/medaire
Suzanne Withers – Group Head of PR, International SOS T +44 (0)20 8762 8494 / M +44 (0)7825 425 500 –
Chris Potter – Marketing Manager, MedAire
M +1.480.316.4148 – email@example.com
About San Francisco International Airport
SFO wants you to Travel Well. SFO works with local, state, and federal health officials to protect against COVID-19. Measures include enhanced cleaning protocols, hundreds of hand sanitizer stations, physical barriers, face coverings for everyone, and physical distancing signage. To learn more visit flysfo.com/travel-well.
SFO offers nonstop service to Asia, South Pacific, Europe, Canada, Mexico, and across the United States. For up-to-the-minute departure and arrival information, airport maps and details on shopping, dining, cultural exhibitions, ground transportation and more, visit https://www.flysfo.com.
Follow us on twitter.com/flysfo and facebook.com/flysfo.
About Los Angeles International Airport (LAX)
LAX, the third-busiest airport in the world and second busiest in the United States in 2019, is in the midst of a $14.3-billion capital improvement program that will touch on all nine passenger terminals and build new facilities, including an Automated People Mover (APM) train, Consolidated Rent-A-Car (ConRAC) facility and a 12- to 15-gate Midfield Satellite Concourse (MSC) addition to the Tom Bradley International Terminal.
In 2019, LAX served nearly 88.1 million passengers and offered an average of 700 daily nonstop flights to 113 destinations in the U.S. and 1,200 weekly nonstop flights to 91 markets in 46 countries on 72 commercial airlines.
LAX generates 620,600 jobs in Southern California, with labor income of $37.3 billion and economic output (business revenues) of more than $126.6 billion, according to an economic study based on 2014 operations. This activity added $6.2 billion to local and state revenues and $8.7 billion in federal tax revenues. The study also reported that LAX's ongoing capital improvement program creates an additional 121,640 annual jobs with labor income of $7.6 billion and economic output of $20.3 billion; $966 million in state and local taxes; and $1.6 billion in federal tax revenues.
LAX is part of a system of two Southern California airports – along with Van Nuys general aviation – that are owned and operated by Los Angeles World Airports (LAWA), a proprietary department of the City of Los Angeles that receives no funding from the City's general fund.