How to Audit Your Part 382 Training Program
A complimentary webinar

Because of the 13 May 2010 deadline for mandatory training on 14 CFR Part 382, there is a renewed focus on compliance. This webinar will offer useful information and tools for auditing your training for regulation compliance. Presenters Heidi Giles MacFarlane and Richard Gomez will provide valuable insight to these common questions and more:

• How will the U.S. Department of Transportation (DOT) enforce training compliance?
• Must we train our cabin crew to lift a passenger?
• Are we required to have hands-on training?
• How can we comply when we have limited manpower to administer this program?
• Must we really consult with local disability organizations?
• How can I audit my existing program?

Thursday, 20 May Singapore / Hong Kong 0930

Format:
25-minute presentation in English
20-minute Q&A open forum

Program Highlights:
Air Carrier Access Act regulation experts Heidi Giles MacFarlane and Richard Gomez will enable attendees to:

• Understand required program content for General training and Complaints Resolution Official training (initial or recurrent)
• Develop and maintain training records required by DOT

What you will gain:

• In-depth knowledge and tools to help you effectively measure proficiency
• Answers to key questions in a “safe” environment
• Ability to develop a schedule for tracking the timeframe for refresher training
• Knowledge regarding equivalent alternative approvals that may require annual training?

Who should attend:

Managers, directors or heads of: