| Should illness or injury strike
at sea or anywhere in the world, MedAire provides vessels with immediate 24/7 access to emergency care Doctors.
Calls come into the MedLink Global Response Center by satellite transmission, telephone, radio and other means from all over the world, 24 hours-a-day.
Medical advice is provided immediately by one of MedLink’s emergency doctors. From years of experience in handling thousands of emergency calls, MedLink’s doctors are uniquely qualified in remote diagnosis and in directing non-medically skilled people to provide aid. They understand the constraints caused by different types of environments and are specially trained for dealing with the ramifications of treating illnesses and injuries at sea.
Calls to the MedLink Global Response Center are initially taken by medically trained Communication Specialists who are on duty 24-hours-a-day. As they begin to collect information one of MedLink's physicians will join the call.
In the event a diversion is required, the MedLink doctor will guide the captain to the closest and best equipped medical facility. In such situations, MedLink utilizes its exclusive and proprietary medical resource database that provides information on ports, medical facilities and emergency response resources in more than 5,000 cities worldwide. This ensures the vessel goes to sites that have the needed resources to help a patient.
MedLink will coordinate the emergency ground transportation as well as the patient’s admission into the most appropriate medical facility. MedLink will be in continuous contact with the admitting medical facility until the patient is officially discharged.
The MedLink Global Response Center is located within the emergency medical complex of Good Samaritan Regional Medical Center, a Level I Trauma Center. This gives MedLink doctors immediate access to specialists in more than 45 different fields of medicine including a poison control center. The Center itself is equipped with the latest in computer and communications technology. All systems are
100 percent secure with complete redundancy in the event of a system or system component failure.
Features
- Direct access to board-certified emergency care physicians.
- 24/7 access, from anywhere in the world.
- DataLink, an exclusive database with information on hospitals, ground and air ambulance services, and other medical resources at destinations and cities around the world.
- Consultation for immunization and vaccination requirements.
- Referrals to nearby qualified medical facilities and access to a worldwide physician network.
- Worldwide health advisories based on published data from various sources, including the Center for Disease Control (CDC), the U.S. State Department and the World Health Organization (WHO).
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