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View DOT’s detailed May 13 ACAA FAQ, click here



MedAire serves 100+ airlines and is actively invited to present, host workshops and advise airlines on how to become ACAA compliant.


   Complaints Resolution Officaial Training (CRO)


MedAire’s CRO Training
teaches CROs to:

  • Demonstrate thorough understanding of the ACAA ruleMedAire
  • Describe the role and responsibility of the CRO
  • Explain the DOT complaint process and procedures
  • Apply appropriate conflict resolution techniques
  • Preserve the safety and dignity of individuals with disabilities
  • Demonstrate proficiency in requirements, procedures and proper use of equipment

Our CRO Train-the-Trainer initial course is five days, taught at an airline facility or at fixed base locations.

CRO Recurrent Train-the-Trainer is two days, at your facility.

Interested in CRO Train-the-Trainer? Click here.
                          

 

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